STUDENT AGREEMENT (OFFER).
TERMS OF SERVICES PROVISION
This Agreement contains terms and conditions of services provision by Algorithmics Global FZE, a company established under the laws of the United Arab Emirates, domiciled in the Emirate of Dubai, under the product name Algonova (hereinafter – Algonova).
The services include additional education in the sphere of programming/mathematics (the Services). The Services are provided to children in the age of 8-17 years old (hereinafter – the Student). The Services are provided online. Here you will find all the courses available on the Platform at the moment. The courses content and availability may vary from time to time.
The conditions of this agreement are accepted by making corresponding payments via links provided by Algonova.
Hereinafter, Algonova and the Parent are collectively referred to as the "Parties".
ARTICLE 1
DEFINITIONS
Algonova web platform (Platform) means ready-to-use technology for online and in-person teaching of the basics of programming/mathematics, including analytical algorithms and other learning support elements, software, and intellectual property in the form of computer programs, databases, inventions, know-how, and other intellectual property united by a single concept and purpose, as well as various Platform add-ons.
Group Lesson means a lesson with the following minimum numbers of Students and lesson durations:
Coding Knight — age 5–7, min. 6 students, lesson duration 45 min.
Digital Literacy — age 7–9, min. 8 students, lesson duration 90 min.
Visual Programming — age 8–11, min. 8 students, lesson duration 90 min.
Game Design, Graphic Design — age 9–11, min. 8 students, lesson duration 90 min.
Python Start — age 12–14, min. 8 students, lesson duration 90 min.
Python Pro — age 14–17, min. 8 students, lesson duration 90 min.
In case there are less than the minimum number of Students in a group, Algonova has the right to add Students to such group or transfer the Students from such group to another group.
Parent means any legal representative of a child (a person who has not reached 18 y.o.). The Parent is responsible for the Student’ compliance with all the provisions of this agreement (offer).
Private Lesson means a lesson for 1 Student with lesson duration of 45 minutes for Students of 5-7 y.o. and 60 minutes for Students of 8-17 y.o.
ARTICLE 1
RIGHTS AND OBLIGATIONS OF THE PARTIES
The Student is entitled to:
a) Receiving guidance from Algonova’ staff who possess the best qualifications. b) Access to the learning modules provided.
The Student is obliged to make full payments to Algonova.
a) The Student is entitled to receive a receipt from Algonova.
b) The Student agrees to waive their rights to make any claims against Algonova.
The Student is obliged to maintain behaviour in accordance with the rules & regulations of Algonova and is expected to be polite and respectful to fellow Students, Algonova Staff, and Trainers.
The Parties agree that this agreement is legally binding after the Student/Parent or any other person of their choiсе performs a corresponding payment via the link provided by Algonova, and that this Agreement is irrevocable.
All obligations stipulated in this agreement are based on the assumption that all information provided by the Student is true and does not violate current legislation of the Republic of Indonesia.
a) The Student agrees to waive all rights under this agreement if the information provided by the Student is not true.
b) Algonova has the right to deny and/or cancel all services to the Student if false information is found during the term of this agreement.
c) Algonova, at its sole discretion, may choose to terminate this agreement for any reason at any time. In this case, a proportional refund will be paid to the Student, excluding deposit payment (first 4 lessons).
Algonova will reactivate this agreement and continue the Services provision if the Parent/Student has made full payment of outstanding loans/financing due to third parties, by attaching valid proof of payment.
ARTICLE 2
TECHNICAL REQUIREMENTS
In order to be able to use the Platform (participate in online lessons, perform online educational activities) Student’s computer has to have the following minimum technical requirements: • operational system Windows 10 and above;
• internet connection 5 mgb/s and above.
It is not possible to use the Platform via smartphone or tablet.
Algonova cannot guarantee services provision in case of non-compliance with the above technical requirements.
ARTICLE 3
FEE
The fee for the Services shall be paid in accordance with conditions of this agreement and individual conditions and/or discounts as additionally agreed via e-mail or other means of communication. The price list shall be provided at Parent’s request.
The study period depends on the chosen course.
Algonova reserves the right to change course prices and/or discount system at any time unilaterally.
Refund Conditions:
a) Lessons cancellation and refund of payment are available subject to at least 48 hours (for Group Lessons) and 24 hours (for Private Lessons) prior notice from the Parent before the lesson which the Student is unable to participate in.
b) First four (4) lessons shall not be refunded on any grounds. Starting from the fifth lesson the Parent can request partial refund of the paid amount after deduction of the following amounts: ● cost of the first four lessons;
● cost of all the lessons held by the moment of cancellation (no matter if the Student participated in such lessons or not);
● our expenses which are estimated as 20% of the total cost of a lesson package.
c) Refund request shall be proceeded within thirty (30) calendar days from the day the Parent files a refund request form via e-mail or other means of communication.
d) If the package was purchased with discount, such discount shall not be considered in case of refund, the refund shall be calculated from initial price without discounts.
ARTICLE 4
ONBOARDING. SCHEDULE. LEARNING PROCESS
Parent can choose and sign up their child for any of the available courses for Group Lessons or Private Lessons.
There are several package deals available for purchase: 8, 16, 32, 64 lessons. Lessons from the package start expending from the first lesson which the Student was signed up for.
Suitable schedule shall be agreed with the Parent within 2-3 weeks after the payment. The agreed schedule cannot be changed.
Schedule for Private Lessons is adjusted by support team for the Student based on the requested date/time and available slots in the tutors schedules. Estimated date of the first lesson is within 3- 4 days after the schedule was agreed by the Parent/Student. Schedule and other issues can be agreed via e-mail, whatsapp or other means of communication.
Tutor replacement can be requested by the Parent/Student (participating in Private Lessons). Such a request shall be proceeded within 3-4 business days (day of request not included).
In case the Student cannot participate in scheduled lessons:
the Parent gives preliminary notice to Algonova not less than 48 hours before the lesson starts for Group Lessons and not less than 24 hours for Private Lessons. In case of late notice one (1) lesson shall be expended from the purchased package;
if there is an available spot in another group which is at the moment of notice studying the same material (same progress level) – the Student can participate in a corresponding scheduled lesson of such group;
in case there is no available spot in another group with the same progress level, the Student shall be granted access to the recorded video of the necessary lesson(s) for independent self-study after which the Student shall rejoin the same group or another group with the same progress level; - in case there are at least 5 lessons left available from the purchased package, the Student can be moved to another group with lower progress level than their current group;
In case when the Student cannot start learning from the scheduled date, such date can be suspended for a maximum period of three (3) months subject to preliminary notice from the Parent not less than 48 hours (24 hours for Private Lessons) before the corresponding course scheduled start date.
In case the Student misses scheduled lessons:
the Student missed one (1) lesson: the tutor will provide a record of the lesson/material or support team will assist in finding a substitution lesson in another group;
the Student missed two (2) consequent lessons: the Parent will be charged for an extra lesson (in accordance with the price list).
Learning materials can be found on the Platform. Algonova does not provide printed materials for learning.
The main activities including video conferences (lessons) will be conducted through the Platform. 10. The tutors will send feedback about the lesson to the Parent/Student within 1-3 business days after the lesson took place.
Certificate confirming participation in educational process can be issued to Students which completed at least 1 level of education (32 lessons).
ARTICLE 5
TERMINATION OF PROVISIONS
These provisions shall be deemed terminated if any of the following conditions occur:
a) The agreement term expires;
b) The Student passes away;
c) Algonova decides to cancel the agreement due to a violation of Algonova's rules and policies for any reason;
d) Algonova and all its operational activities cease;
e) The Student engages in unethical and illegal activities.
Algonova has the right to terminate this agreement at its sole discretion if at any time a Student:
a) Incites other Students and/or staff and/or other parties to engage in dangerous actions considered crimes and/or immoral;
b) Threatens employees or other Students;
c) Distributes prohibited, illegal, threatening or immoral content;
d) Engages in any actions against Algonova.
ARTICLE 6
CONFIDENTIALITY
All content and materials owned by Algonova shall be kept confidential.
It is strictly prohibited to distribute to any third parties, copy or post in social media (including but not limited to facebook.com, youtube.com, etc) any content and/or materials and/or screenplay of lessons. Occurrence of such violation shall lead to immediate termination of this Agreement with no refund of any prepaid amounts. Algonova has the right to demand a penalty in the amount of IDR 29 000 000 per each violation of this kind. Algonova also reserves the right to decline any future applications for any courses from the offending Student/Parent.
Any violations may be followed by sanctions in accordance with applicable laws and the immediate termination of this agreement.
ARTICLE 7
LANGUAGE
In the event of any conflict or inconsistency between the Indonesian and English versions of this agreement, the Indonesian version shall prevail.
ARTICLE 8
MISCELLAEOUS
Algonova may transfer this agreement to a Third Party at any time with or without notice. 2. The implementation of this agreement is subject to and governed by the laws of the Republic of Indonesia.
The parties agree that any differences, disputes, conflicts, or controversies arising from or in connection with the implementation of this agreement will be resolved through amicable deliberation
In the event the parties cannot reach an agreement through amicable deliberation, the parties will refer the dispute to the South Jakarta District Court.
Matters that are not or insufficiently regulated in this agreement will be discussed through deliberation and, if necessary, will be stipulated in a separate addendum which forms an inseparable part of this agreement.