TERMS AND CONDITIONS
These are the terms and conditions of services provision (hereinafter - the Terms) by Algonova online LLC, a company established under the laws of the state of Wyoming, USA, under the product name Algonova (hereinafter – Algonova).
The services include additional education in the sphere of programming/mathematics (the Services).
The Services are provided to children in the age of 5-17 years old (hereinafter – the Student).
The Services are provided online. Here you will find all the courses available on the Platform at the moment. The courses content and availability may vary from time to time.
The conditions of these Terms are accepted by making corresponding payments via links provided by Algonova.
Hereinafter, Algonova and the Parent are collectively referred to as the "Parties".
ARTICLE 1 — DEFINITIONS
Algonova web platform (Platform) means ready-to-use technology for online and in-person teaching of the basics of programming/mathematics, including analytical algorithms and other learning support elements, software, and intellectual property in the form of computer programs, databases, inventions, know-how, and other intellectual property united by a single concept and purpose, as well as various Platform add-ons.
Group Lesson means a lesson with the following minimum numbers of Students and lesson durations:
| Course name | Student age | Min. number of Students | Lesson duration (minutes) |
|---|---|---|---|
| Coding Knight | 5-7 | 6 | 45 |
| Digital Literacy | 7-9 | 8 | 90 |
| Visual programming | 8-11 | 8 | 90 |
| Game Design, Graphic Design | 9-11 | 8 | 90 |
| Python Start | 12-14 | 8 | 90 |
| Python Pro | 14-17 | 8 | 90 |
In case there are less than the minimum number of Students in a group, Algonova has the right to add Students to such group or transfer the Students from such group to another group.
Parent means any legal representative of a child (a person who has not reached 18 y.o.). The Parent is responsible for the Student' compliance with all the provisions of these Terms.
Private Lesson means a lesson for 1 Student with lesson duration of 45 minutes for Students of 5-7 y.o. and 60 minutes for Students of 8-17 y.o.
ARTICLE 2 — RIGHTS AND OBLIGATIONS OF THE PARTIES
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The Student is entitled to:
- Receiving guidance from Algonova' staff who possess the best qualifications.
- Access to the learning modules provided.
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The Student is obliged to make full payments to Algonova.
- The Student is entitled to receive a receipt from Algonova.
- The Student agrees to waive their rights to make any claims against Algonova.
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The Student is obliged to maintain behaviour in accordance with the rules & regulations of Algonova and is expected to be polite and respectful to fellow Students, Algonova Staff, and Trainers.
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The Parties agree that these Terms are legally binding after the Student/Parent or any other person of their choice performs a corresponding payment via the link provided by Algonova.
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All obligations stipulated in these Terms are based on the assumption that all information provided by the Student is true and does not violate current legislation of the Republic of Indonesia.
- The Student agrees to waive all rights under these Terms if the information provided by the Student is not true.
- Algonova has the right to deny and/or cancel all services to the Student if false information is found during the term of the services provision.
- Algonova, at its sole discretion, may choose to discontinue the services provision for any reason at any time. In this case, a proportional refund will be paid to the Student, excluding deposit payment (first 4 lessons).
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Algonova will continue the Services provision if the Parent/Student has made full payment of outstanding loans/financing due to third parties, by attaching valid proof of payment.
ARTICLE 3 — TECHNICAL REQUIREMENTS
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In order to be able to use the Platform Student's computer has to have the following minimum technical requirements:
- operational system Windows 10 and above;
- internet connection 5 mgb/s and above.
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In order to be able to use the Platform Student's tablet has to have the following minimum technical requirements:
- operational system Android version 7 and above;
- screen diagonal 10'' and more, with resolution from 1280х800 to 1920х1080;
- processor 4-core arm cortex a-53 and above;
- wi-fi 802.11g and newer.
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Algonova cannot guarantee the Services provision in case of non-compliance with the above technical requirements.
ARTICLE 4 — FEE
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The fee for the Services shall be paid in accordance with conditions of these Terms and individual conditions and/or discounts as additionally agreed via e-mail or other means of communication. The price list shall be provided at Parent's request.
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The study period depends on the chosen course.
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Algonova reserves the right to change course prices and/or discount system at any time unilaterally.
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Refund Conditions:
- Lessons cancellation and refund of payment are available subject to at least 48 hours (for Group Lessons) and 24 hours (for Private Lessons) prior notice from the Parent before the lesson which the Student is unable to participate in.
- First four (4) lessons shall not be refunded on any grounds. Starting from the fifth lesson the Parent can request partial refund of the paid amount after deduction of the following amounts: cost of the first four lessons; cost of all the lessons held by the moment of cancellation; our expenses which are estimated as 20% of the total cost of a lesson package.
- Refund request shall be proceeded within thirty (30) calendar days from the day the Parent files a refund request form.
- If the package was purchased with discount, such discount shall not be considered in case of refund, the refund shall be calculated from initial price without discounts.
ARTICLE 5 — ONBOARDING. SCHEDULE. LEARNING PROCESS
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Parent can choose and sign up their child for any of the available courses for Group Lessons or Private Lessons.
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There are several package deals available for purchase: 10, 20, 40, 80 and 120 lessons.
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Suitable schedule shall be agreed with the Parent within 2-3 weeks after the payment. The agreed schedule cannot be changed.
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Schedule for Private Lessons is adjusted by the support team for the Student based on the requested date/time and available slots in the tutors schedules. Estimated date of the first lesson is within 3-4 days after the schedule was agreed.
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Tutor replacement can be requested by the Parent/Student (Private Lessons). Such a request shall be proceeded within 3-4 business days.
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In case the Student cannot participate in scheduled lessons:
- the Parent gives preliminary notice to Algonova not less than 48 hours before the lesson starts for Group Lessons and not less than 24 hours for Private Lessons. In case of late notice one (1) lesson shall be expended from the purchased package;
- if there is an available spot in another group studying the same material – the Student can participate in a corresponding scheduled lesson;
- in case there is no available spot, the Student shall be granted access to the recorded video for independent self-study;
- in case there are at least 5 lessons left, the Student can be moved to another group with lower progress level.
In case when the Student cannot start learning from the scheduled date, such date can be suspended for a maximum period of three (3) months subject to preliminary notice from the Parent.
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In case the Student misses scheduled lessons:
- one (1) lesson missed: the tutor will provide a record or support team will assist in finding a substitution lesson;
- two (2) consequent lessons: the Parent will be charged for an extra lesson.
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Learning materials can be found on the Platform. Algonova does not provide printed materials.
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The main activities including video conferences (lessons) will be conducted through the Platform.
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The tutors will send feedback about the lesson to the Parent/Student within 1-3 business days after the lesson took place.
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Certificate confirming participation in educational process can be issued to Students which completed at least 1 level of education (32 lessons).
ARTICLE 6 — TERMINATION OF PROVISIONS
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These provisions shall be deemed terminated if any of the following conditions occur:
- The course/lesson package that was paid for is finished;
- The Student passes away;
- Algonova decides to cancel the Services provision due to a violation of Algonova's rules and policies;
- Algonova and all its operational activities cease;
- The Student engages in unethical and illegal activities.
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Algonova has the right to discontinue the Services provision at its sole discretion if at any time a Student:
- Incites other Students and/or staff and/or other parties to engage in dangerous actions considered crimes and/or immoral;
- Threatens employees or other Students;
- Distributes prohibited, illegal, threatening or immoral content;
- Engages in any actions against Algonova.
ARTICLE 7 — CONFIDENTIALITY
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All content and materials owned by Algonova shall be kept confidential.
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It is strictly prohibited to distribute to any third parties, copy or post in social media (including but not limited to facebook.com, youtube.com, etc) any content and/or materials and/or screenplay of lessons. Occurrence of such violation shall lead to immediate cancellation of the Services provision with no refund. Algonova has the right to demand a penalty in the amount of USD 1750 or its equivalent in local currency per each violation. Algonova also reserves the right to decline any future applications.
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Any violations may be followed by sanctions in accordance with applicable laws and the immediate cancellation of the Services provision.
ARTICLE 8 — MISCELLANEOUS
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Algonova may transfer the rights and obligations under these Terms to a Third Party at any time with or without notice.
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The implementation of these Terms is subject to and governed by the laws of Student's (Representative's) residence or temporary stay.
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The parties agree that any differences, disputes, conflicts, or controversies will be resolved through amicable deliberation.
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In the event the parties cannot reach an agreement through amicable deliberation, the parties will refer the dispute to the competent court of the country of Student's (Representative's) residence.
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Matters that are not or insufficiently regulated in these Terms will be discussed through deliberation and, if necessary, will be stipulated in a separate addendum which forms an inseparable part of these Terms.